Conference Customer Service and Attendee Engagement
Your conference needs someone to monitor what is being said about the event and the organization. Even if you have social media ambassadors or reporters in attendance, do you have someone to create the strategy for how you are engaging with attendees?
With a background in the hospitality / events industry, we are proud to be active members of MPI. Meeting planners who are ready to outsource their on-site social media monitoring and engagement will be confident hiring a CMP (Certified Meeting Professional) to join their logistics team.
Services we offer:
Mobile application project management
Research of organization and attendees to determine influencers
Marketing strategy to increase attendance
Technology consultation to facilitate engagement
Complete monitoring of all online mentions
Professional responses to gain confidence
Crisis management of online and on-site issues
Engagement strategy to utilize existing social media users
Training program for new social media users
Management of social media concierge team
Virtual audience liaison
Analysis of online conversation to inform decision making
SOCIAL MEDIA TRAINING AND EVENT STRATEGY
Building a Firm Foundation
...for your Online Presence
Elizabeth Glau will be presenting a session on how to be more strategic with engagement tools at your meeting or event.
June 8-10, 2013